GoHighLevel · 02

Follow-up shouldn't depend on someone remembering.

A pipeline is only useful if stages advance from real events — a form, a booking, a deposit, a reply that never came — instead of someone dragging cards on a Friday.

Sound familiar

  • Leads sit in the first stage until someone manually looks.
  • Follow-up happens if the salesperson is having a good week.
  • Sequences keep sending after the person has already replied or booked.
  • Nobody can say what happens to a lead between enquiry and quote.
  • Workflows exist but nobody knows which ones are live.

What we do about it

Map the real process first

We sit with how the business actually runs — the tools people open, the hand-offs that leak — before building anything. Most accounts need fewer workflows, not more.

Stages that advance on events

Form submitted, call booked, call attended, quote sent, deposit paid, no response after N days. The board reflects reality without manual dragging.

Follow-up that exits properly

Every sequence has clear exit conditions — reply, booking, opt-out, stage change — so nobody gets chased after they've already said yes.

SMS and email together, not duplicated

One cadence across channels with sending windows that respect time zones and business hours, rather than two systems talking over each other.

Documented and handed over

You get a written map of every live workflow, what triggers it and what turns it off — so the account isn't hostage to whoever built it.

Proof

Two brands, one account

A single GoHighLevel location routes two separate brands, choosing sender identity, signature and booking links from the project context — no duplicate location, no duplicate workflow set.

One workflow, every calendar

Booking events from every calendar in the account — current and future — route through one trigger into a branded notification engine, so adding a calendar needs no new automation.

Pricing · AUD ex GST

Workflow audit & map

What's live, what's dead, what's fighting what.

From $1,500

Pipeline + follow-up build

Stages, triggers, sequences, exits, documentation.

From $4,500

Ongoing tuning

Changes, monitoring and monthly reporting.

From $2,000/mo

AUD ex GST. Indicative for standard scope. Every engagement starts with a 30-minute call where we map your account before either of us commits.

Frequently Asked Questions

Show us the account.

A free 30-minute call. We'll look at what's actually in there and tell you what we'd change first — whether or not you hire us.